For subscription businesses on Stripe

Stripe bills yoursubscribers.SubRocketkeeps them.

Sell gift subscriptions at checkout, get new card details before old ones expire, and let customers pause or switch plans without emailing you.

Start Free TrialSee the gift checkout

14-day trial. No card required.

Your plan

Roast Club, monthly

$24/mo

Recipient

maya@example.com

Deliver on

Dec 24

Message

Three months of good mornings. Love, Sam

3 months6 months12 months
Apple Pay
Google Pay
4242 4242 4242 4242
Subscribe for $24/mo

Payments processed by Stripe

30 days

30days

before a card expires, the first update request goes out

1 click

1click

for a customer to pause instead of cancel

0 migrations

0migrations

your subscriptions, prices and invoices stay in Stripe

Runs on Stripe Billing · Card data handled by Stripe · Works with your existing prices

The problem

Three places subscription revenue leaks

Stripe handles the charge. What happens before the first charge and around the next one is up to you.

  1. 01

    At checkout

    Gift buyers leave

    Someone wants to give your subscription to a friend. Your checkout only sells to the person paying, so they close the tab.

  2. 02

    At renewal

    Expired cards fail

    Card networks don’t update every expired card. When one slips through, the renewal fails and a customer who never decided to leave is gone.

  3. 03

    At cancellation

    Breaks become cancels

    A customer who wants a month off has two choices: email support or cancel. Cancel is the button they can find.

The fix

One app for the three leaks

Turn on the modules you need. Each one works on its own and reads straight from your Stripe account.

01 / Gift checkout

A checkout that also sells to gift-givers

One page with Apple Pay, Google Pay and cards through Stripe. Buyers tick “This is a gift”, pick a delivery date and write a message. On that date the recipient gets an email and claims the subscription with their own account.

  • Prepaid gifts of 3, 6 or 12 months
  • Coupons and trials from your Stripe prices
  • Your domain, logo and colors

Your plan

Roast Club, monthly

$24/mo

Recipient

maya@example.com

Deliver on

Dec 24

Message

Three months of good mornings. Love, Sam

3 months6 months12 months
Apple Pay
Google Pay
4242 4242 4242 4242
Subscribe for $24/mo

Payments processed by Stripe

02 / Card rescue

New card details before the old card expires

SubRocket reads the expiry date on every customer’s default card. Thirty days out it emails a one-tap update link, then reminds them at seven days and one day. The reminders stop the moment the card is updated.

  • Branded emails you can edit
  • Update links hosted by Stripe
  • Same-day recovery email if a renewal still fails
VISA

•••• 0341

Expires 11/26

Rescued

  1. Day −30

    Heads-up email with a one-tap update link

  2. Day −7

    Reminder, sent only if the card is unchanged

  3. Day −3

    Card updated by the customer

  4. Renewal

    Charged $24.00 on the new card

03 / Self-service

Customers pause instead of cancelling

A portal where customers pause for one to three months, switch plans, move their billing date and update their card. Cancel is always one click away. Before it confirms, SubRocket offers a pause or a cheaper plan and asks why they’re leaving.

  • Pause, switch, reschedule, cancel
  • One save offer per cancellation
  • Cancellation reasons by plan and month

Your subscription

Roast Club

Renews Nov 3

Pause deliveries

1 month2 months3 months

Billing resumes Jan 3. You won’t be charged while paused.

  • Switch plan
  • Change billing date
  • Cancel subscription

Stripe stays the source of truth

Customers, subscriptions and invoices live in your Stripe account. SubRocket reads and writes through the Stripe API, so your finance reports don’t change.

Why people leave

Cancellation reasons and accepted save offers, by plan and by month.

Webhooks for your app

Get an event when a gift is claimed, a card is updated or a subscription is paused.

Launch sequence

Set up in an afternoon

No code changes to your Stripe products. Your developers only touch two links.

  1. T-3

    Connect Stripe

    Authorize SubRocket with Stripe Connect. Your products and prices import on their own.

  2. T-2

    Pick your modules

    Turn on gifting, card rescue and the portal. Edit the email copy and your save offer.

  3. T-1

    Swap two links

    Point your pricing buttons at your SubRocket checkout and your account page at the portal.

From subscription teams

What changes after launch

We sold gift subscriptions for the first time last December. Our old checkout had no way to do it.
CS

Founder, Coffee subscription

Sample quote

Expiry emails go out a month ahead now. Most customers update their card before we ever see a failed renewal.
FA

Head of Growth, Fitness app

Sample quote

Customers who used to email “please cancel” now pause for two months and come back.
MK

Support Lead, Meal kit service

Sample quote

Everything still lives in Stripe, so our finance team didn’t have to change a single report.
BS

CTO, B2B SaaS

Sample quote

FAQ

Questions before you connect Stripe

Something else on your mind? Email hello@subrocket.io.

Ready for launch

Keep the subscribers
you already won.

Connect Stripe, turn on the modules you need, and watch the first rescued renewal show up in your dashboard.

Start Free TrialBook a 20-minute demo
  • 14-day free trial
  • No card required
  • Disconnect any time